If you are looking for a car insurance company that offers a variety of coverage options, discounts, and customer service, you may want to consider Liberty Mutual.
Liberty Mutual is one of the largest and oldest insurance companies in the United States, with over 100 years of experience and millions of customers.
In this article, we will provide a comprehensive guide to understanding your options when it comes to Liberty Mutual car insurance.
Liberty Mutual Auto Insurance Coverage
Liberty Mutual offers several types of coverage for your car, depending on your needs and preferences. Here are some of the common coverages that you can choose from:
- Liability coverage: Covers accident-related losses and injuries. It involves property damage and physical harm liabilities. Most states need liability insurance.
- Collision insurance: Covers your automobile in an accident, regardless of responsibility. Otherwise, collision coverage is optional unless you own or lease your automobile.
- Comprehensive coverage: Covers theft, fire, vandalism, hail, and animal attacks to your automobile. Unless your automobile is financed or leased, comprehensive coverage is optional.
- Uninsured/underinsured motorist coverage: This covers crash damages and injuries caused by an uninsured driver. Hit-and-run accidents are covered. Some states mandate uninsured/underinsured motorist coverage, others are voluntary.
- Personal Injury Protection (PIP): This covers your and your passenger’s medical bills and lost earnings in an accident, regardless of responsibility. Funeral costs, daycare, and home assistance are covered by PIP. Some states mandate PIP, some don’t.
- Medical payment coverage: In an accident, medical payment coverage pays you and your passengers’ medical bills, regardless of responsibility. Similar to PIP, medical payment coverage does not cover lost income or other services. In most jurisdictions, medical payment coverage is optional.
In addition to these common coverages, Liberty Mutual also offers some optional coverages that you can add to your policy for extra protection and convenience. Some of these optional coverages are:
- Deductible fund: This reduces your collision deductible by $100 for every year that you are claim-free, up to $500. You can use this fund to pay for your deductible in case of an accident.
- Accident forgiveness: This prevents your premium from increasing after your first accident, as long as you have been with Liberty Mutual for at least five years and have no violations on your record.
- New car replacement: This pays for the full value of a new car of the same make and model if your car is totaled within the first year or 15,000 miles of ownership.
- Better car replacement: This pays for the full value of a car that is one model year newer and has 15,000 fewer miles than your totaled car.
- Rental car reimbursement: This pays for the cost of renting a car while your car is being repaired after a covered claim.
- Roadside assistance: This provides 24/7 assistance if you have a flat tire, dead battery, lockout, or need a tow.
Auto Insurance Discounts
Liberty Mutual offers several discounts that can help you save money on your car insurance premium. Some of these discounts are:
- Violation-free discount: You can get a discount if your driving history is violation-free for at least five years.
- Bundle and save: You can get a discount if you bundle your auto insurance with other policies from Liberty Mutual, such as home, renters, or life insurance.
- RightTrack®: You can get a discount if you enroll in this program that tracks your driving behavior using a device or an app. You can save up to 30% on your premium based on how safely you drive.
- Online purchase discount: You can get a discount if you buy your policy online from Liberty Mutual’s website.
- Pay-in-full discount: You can get a discount if you pay your annual premium in one lump sum instead of monthly installments.
- Paperless policy discount: You can get a discount if you opt for electronic delivery of your policy documents instead of paper mail.
- Good student discount: You can get a discount if you are a student who maintains a B average or better.
- Student away at school discount: You can get a discount if you have a student on your policy who attends school more than 100 miles away from home and does not have regular access to your car.
- Multi-car discount: You can get a discount if you insure more than one car with Liberty Mutual.
These are just some of the ways that Liberty Mutual helps you save on your car insurance costs. You can check their website or contact an agent for more details and eligibility requirements.
Pricing and Customer Satisfaction
Liberty Mutual’s pricing and customer satisfaction may vary depending on several factors, such as your location, driving record, coverage choices, and discounts. Here are some things to consider when comparing Liberty Mutual with other car insurance companies:
- Complaints and customer satisfaction: According to the National Association of Insurance Commissioners (NAIC), Liberty Mutual received fewer complaints than the industry average in 2020. Liberty Mutual also scored above average in the 2020 J.D. Power U.S. Auto Insurance Study, which measures customer satisfaction across five factors: interaction, policy offerings, price, billing process policy information, and claims.
- Factors that affect insurance rates: Liberty Mutual considers many factors when determining your insurance rate, such as your age, gender, marital status, credit score, vehicle type, annual mileage, driving history, claims history, and location. Some of these factors may have a bigger impact than others, depending on your situation and the state you live in. For example, some states prohibit insurers from using credit scores or gender to set rates, while others allow it.
- Understanding deductibles: A deductible is the amount of money that you have to pay out of your own pocket before your insurance kicks in to cover the rest of the claim. Choosing a higher deductible can lower your premium, but it also means that you will have to pay more in case of an accident. Choosing a lower deductible can raise your premium, but it also means that you will have to pay less in case of an accident. You should choose a deductible that fits your budget and risk tolerance.